Pavers & Hardscaping · How to Choose a Pro

How to Choose a Hardscaping Contractor in Metro Detroit

Hardscaping quality is almost entirely about the base and the drainage, both of which disappear under the finished surface. A gorgeous paver pattern over a shallow base is a failure waiting for winter. Here is how to find a contractor who builds the part you cannot see correctly.

Questions that reveal a real pro

Ask how deep they excavate and how thick a base they compact, whether they build the base in lifts, and how they grade for drainage. For a wall, ask about backfill, drainage behind it, and geogrid reinforcement. A pro answers concretely — “we dig down past the base depth, compact aggregate in lifts, slope for drainage, and use edge restraint and polymeric sand.” Ask to see past patios that are several years old, since age reveals whether their base work holds up to frost.

Red flags to walk away from

Be cautious of anyone who plans a shallow base, brushes off drainage, wants to lay pavers over an old slab or directly on dirt, or proposes a retaining wall with no mention of backfill and drainage. A low bid almost always means a thinner base or skipped drainage — the exact corners that cause heaving and sinking within a couple of winters. No proof of insurance or no willingness to detail the base in writing are further reasons to keep looking.

Why our vetting helps

Because paver failures come from buried base and drainage shortcuts, the contractor’s thoroughness is everything. We screen the hardscaping pros in our network for licensing, insurance, and a record of installations that have stayed flat through Michigan winters — including retaining walls that are still holding. So the contractor quoting your patio has already proven they build the base right. You compare and choose; you just start from pros who do the unseen work properly, not the cheapest crew laying pavers on dirt.


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Quick answers

Should a hardscaping contractor be licensed and insured in Michigan?
Yes. Hardscaping involves excavation, heavy materials, and — with retaining walls — structural work, so the contractor should hold appropriate licensing and carry liability insurance for the work and your property. Every hardscaping pro we match you with is licensed and insured, which matters given the digging and wall engineering involved.
How can I judge a hardscaper’s work before hiring?
Ask to see patios and walls they built several years ago, not just brand-new ones — time is the real test in a freeze-thaw climate, and a base that was done right still looks flat and level after winters. Photos of work in progress that show the excavation and base building are a great sign, since they reveal the part that determines longevity.

Ready to start your project?

Get matched with a vetted, licensed Metro Detroit pro today. Free quotes, no obligation.